Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
Automotive Service Excellence
Thank you so much for quickly diagnosing the van's rear axle bearing issues AND the radiator repairs! You took our van, without an appointment, and repaired it within a few days! My husband appreciated all of the phone calls to keep us informed of what needed to be done. As out of towners, you could have taken advantage of us, but didn't! Not only were the repairs done at a fair price, you made sure the van was safe for mountain travel. We were able to safely continue with our travels and return to Texas! Only wish you guys were here in Houston! Thanks Chuck and all who worked on the van!! Sophia Castillo
My experience at Machanic Inc today was awesome. Chuck, the owner, was so friendly, professional, and kind. The mechanic was wonderful and helpful. They didn't charge me for figuring out that I wasn't using a switch right. I will use them for everything from now on.
These people were great. We had a minivan looked at for a pre purchase inspection and man were they thurough. They looked at almost everything. I was told of any problem or even any potential problem with my van. Because of their evaluation I got the price of my van knocked down $500 in addition to new brakes, some free body work and some free mechanical work. To get this work done on my own would have cost around an extra $1,500 bucks. So as I see it, getting the $80 plus tax inspection saved me $2,000 or so. Also, they told me over the phone it would be about a 3 hour inspection, but they got it done in an hour because they knew we were waiting to buy it.
I only had a question. The mechanic who spoke with me was extremely helpful. No asking for payment just honest. For a person who isn't well inclined with engines he gave me a straight to the pin answer. If I ever have anything that I can't do I'll head directly here. Honesty obviously means more to them than taking your money. Otherwise they would have asked for money like every one else did. Thank you.
Whomever stole my little beaten up 1993 Acura Integra 2 years ago stole a perfectly running, mechanically flawless vehicle, because it was maintained and repaired by the Mechanic. Later on, when taking a vehicle to them for a pre-purchase inspection, their thorough diagnositics sent the dealer into a defensive flurry that threw up so many red flags I knew not to buy from that dealer. Now, I have a CR-V that I dearly love and only trust it with these fine people. ;-)
Took my car in when it wasn't going like it should. They are friendly and let me know what was happening, and more importantly how much it was going to cost, every step of the way.